/ open-webui.git / app / env / lib / python3.11 / site-packages / tencentcloud / ccc / v20200210 / ccc_client.py

# -*- coding: utf8 -*- # Copyright (c) 2017-2021 THL A29 Limited, a Tencent company. All Rights Reserved. # # Licensed under the Apache License, Version 2.0 (the "License"); # you may not use this file except in compliance with the License. # You may obtain a copy of the License at # # http://www.apache.org/licenses/LICENSE-2.0 # # Unless required by applicable law or agreed to in writing, software # distributed under the License is distributed on an "AS IS" BASIS, # WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. # See the License for the specific language governing permissions and # limitations under the License. import json from tencentcloud.common.exception.tencent_cloud_sdk_exception import TencentCloudSDKException from tencentcloud.common.abstract_client import AbstractClient from tencentcloud.ccc.v20200210 import models class CccClient(AbstractClient): _apiVersion = '2020-02-10' _endpoint = 'ccc.tencentcloudapi.com' _service = 'ccc' def AbortPredictiveDialingCampaign(self, request): """停止预测式外呼任务 :param request: Request instance for AbortPredictiveDialingCampaign. :type request: :class:`tencentcloud.ccc.v20200210.models.AbortPredictiveDialingCampaignRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.AbortPredictiveDialingCampaignResponse` """ try: params = request._serialize() headers = request.headers body = self.call("AbortPredictiveDialingCampaign", params, headers=headers) response = json.loads(body) model = models.AbortPredictiveDialingCampaignResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def BindNumberCallOutSkillGroup(self, request): """绑定号码外呼技能组 :param request: Request instance for BindNumberCallOutSkillGroup. :type request: :class:`tencentcloud.ccc.v20200210.models.BindNumberCallOutSkillGroupRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.BindNumberCallOutSkillGroupResponse` """ try: params = request._serialize() headers = request.headers body = self.call("BindNumberCallOutSkillGroup", params, headers=headers) response = json.loads(body) model = models.BindNumberCallOutSkillGroupResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def BindStaffSkillGroupList(self, request): """绑定座席所属技能组 :param request: Request instance for BindStaffSkillGroupList. :type request: :class:`tencentcloud.ccc.v20200210.models.BindStaffSkillGroupListRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.BindStaffSkillGroupListResponse` """ try: params = request._serialize() headers = request.headers body = self.call("BindStaffSkillGroupList", params, headers=headers) response = json.loads(body) model = models.BindStaffSkillGroupListResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreateAIAgentCall(self, request): """用于调用AI模型发起外呼通话，仅限自有电话号码使用，目前开通高级版座席**限时**免费体验。 发起通话前，请先确认您的AI模型是否兼容 OpenAI、Azure 或 Minimax 协议，并前往模型服务商网站获取相关鉴权信息。 具体功能说明请参考文档 [腾讯云联络中心AI通话平台](https://cloud.tencent.com/document/product/679/112100)。 :param request: Request instance for CreateAIAgentCall. :type request: :class:`tencentcloud.ccc.v20200210.models.CreateAIAgentCallRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateAIAgentCallResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreateAIAgentCall", params, headers=headers) response = json.loads(body) model = models.CreateAIAgentCallResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreateAICall(self, request): """用于调用AI模型发起外呼通话，仅限自有电话号码使用，目前开通高级版座席**限时**免费体验。 发起通话前，请先确认您的AI模型是否兼容 OpenAI、Azure 或 Minimax 协议，并前往模型服务商网站获取相关鉴权信息。 具体功能说明请参考文档 [腾讯云联络中心AI通话平台](https://cloud.tencent.com/document/product/679/112100)。 :param request: Request instance for CreateAICall. :type request: :class:`tencentcloud.ccc.v20200210.models.CreateAICallRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateAICallResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreateAICall", params, headers=headers) response = json.loads(body) model = models.CreateAICallResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreateAdminURL(self, request): """创建管理端访问链接 :param request: Request instance for CreateAdminURL. :type request: :class:`tencentcloud.ccc.v20200210.models.CreateAdminURLRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateAdminURLResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreateAdminURL", params, headers=headers) response = json.loads(body) model = models.CreateAdminURLResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreateAutoCalloutTask(self, request): """创建自动外呼任务 :param request: Request instance for CreateAutoCalloutTask. :type request: :class:`tencentcloud.ccc.v20200210.models.CreateAutoCalloutTaskRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateAutoCalloutTaskResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreateAutoCalloutTask", params, headers=headers) response = json.loads(body) model = models.CreateAutoCalloutTaskResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreateCCCSkillGroup(self, request): """新建技能组 :param request: Request instance for CreateCCCSkillGroup. :type request: :class:`tencentcloud.ccc.v20200210.models.CreateCCCSkillGroupRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateCCCSkillGroupResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreateCCCSkillGroup", params, headers=headers) response = json.loads(body) model = models.CreateCCCSkillGroupResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreateCallOutSession(self, request): """创建外呼会话，当前仅支持双呼，即先使用平台号码呼出到座席手机上，座席接听后，然后再外呼用户，而且由于运营商频率限制，座席手机号必须先加白名单，避免频控导致外呼失败。所以调用此接口前，下述操作均已完成 1. UserId 指定的座席已经[绑定手机号](https://cloud.tencent.com/document/product/679/76067#.E6.AD.A5.E9.AA.A42.EF.BC.9A.E5.AE.8C.E5.96.84.E8.B4.A6.E5.8F.B7.E4.BF.A1.E6.81.AF) 2. 座席绑定的手机号已经[申请并通过了外呼白名单](https://cloud.tencent.com/document/product/679/76744#.E6.93.8D.E4.BD.9C.E6.AD.A5.E9.AA.A4) 3. 当前座席侧只能呼叫其手机，所以 IsForceMobile 字段当前必须为 true 4. 被叫不要填当前 UserId 所绑定的手机号，否则会造成占线呼叫失败 :param request: Request instance for CreateCallOutSession. :type request: :class:`tencentcloud.ccc.v20200210.models.CreateCallOutSessionRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateCallOutSessionResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreateCallOutSession", params, headers=headers) response = json.loads(body) model = models.CreateCallOutSessionResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreateCarrierPrivilegeNumberApplicant(self, request): """用于无限频率地呼叫坐席手机 :param request: Request instance for CreateCarrierPrivilegeNumberApplicant. :type request: :class:`tencentcloud.ccc.v20200210.models.CreateCarrierPrivilegeNumberApplicantRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateCarrierPrivilegeNumberApplicantResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreateCarrierPrivilegeNumberApplicant", params, headers=headers) response = json.loads(body) model = models.CreateCarrierPrivilegeNumberApplicantResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreateCompanyApply(self, request): """创建公司资质申请（1、首次使用接口，建议先在云联络中心控制台查看各个资料模板:https://console.cloud.tencent.com/ccc/enterprise/update。2、参数中图片Url建议使用腾讯云Cos存储的临时链接） :param request: Request instance for CreateCompanyApply. :type request: :class:`tencentcloud.ccc.v20200210.models.CreateCompanyApplyRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateCompanyApplyResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreateCompanyApply", params, headers=headers) response = json.loads(body) model = models.CreateCompanyApplyResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreateExtension(self, request): """创建话机账号 :param request: Request instance for CreateExtension. :type request: :class:`tencentcloud.ccc.v20200210.models.CreateExtensionRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateExtensionResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreateExtension", params, headers=headers) response = json.loads(body) model = models.CreateExtensionResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreateIVRSession(self, request): """创建关联 IVR 的会话，仅高级版支持，目前支持呼入和自动外呼两种 IVR 类型。收到请求后 TCCC 会先尝试呼通被叫，然后进入 IVR 流程。 :param request: Request instance for CreateIVRSession. :type request: :class:`tencentcloud.ccc.v20200210.models.CreateIVRSessionRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateIVRSessionResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreateIVRSession", params, headers=headers) response = json.loads(body) model = models.CreateIVRSessionResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreateOwnNumberApply(self, request): """创建客户自携号码接入审核 :param request: Request instance for CreateOwnNumberApply. :type request: :class:`tencentcloud.ccc.v20200210.models.CreateOwnNumberApplyRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateOwnNumberApplyResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreateOwnNumberApply", params, headers=headers) response = json.loads(body) model = models.CreateOwnNumberApplyResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreatePredictiveDialingCampaign(self, request): """创建预测式外呼任务 :param request: Request instance for CreatePredictiveDialingCampaign. :type request: :class:`tencentcloud.ccc.v20200210.models.CreatePredictiveDialingCampaignRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreatePredictiveDialingCampaignResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreatePredictiveDialingCampaign", params, headers=headers) response = json.loads(body) model = models.CreatePredictiveDialingCampaignResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreateSDKLoginToken(self, request): """创建 SDK 登录 Token。 :param request: Request instance for CreateSDKLoginToken. :type request: :class:`tencentcloud.ccc.v20200210.models.CreateSDKLoginTokenRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateSDKLoginTokenResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreateSDKLoginToken", params, headers=headers) response = json.loads(body) model = models.CreateSDKLoginTokenResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreateStaff(self, request): """创建客服账号。 :param request: Request instance for CreateStaff. :type request: :class:`tencentcloud.ccc.v20200210.models.CreateStaffRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateStaffResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreateStaff", params, headers=headers) response = json.loads(body) model = models.CreateStaffResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def CreateUserSig(self, request): """创建用户数据签名 :param request: Request instance for CreateUserSig. :type request: :class:`tencentcloud.ccc.v20200210.models.CreateUserSigRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateUserSigResponse` """ try: params = request._serialize() headers = request.headers body = self.call("CreateUserSig", params, headers=headers) response = json.loads(body) model = models.CreateUserSigResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DeleteExtension(self, request): """删除话机账号 :param request: Request instance for DeleteExtension. :type request: :class:`tencentcloud.ccc.v20200210.models.DeleteExtensionRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DeleteExtensionResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DeleteExtension", params, headers=headers) response = json.loads(body) model = models.DeleteExtensionResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DeletePredictiveDialingCampaign(self, request): """删除预测式外呼任务 :param request: Request instance for DeletePredictiveDialingCampaign. :type request: :class:`tencentcloud.ccc.v20200210.models.DeletePredictiveDialingCampaignRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DeletePredictiveDialingCampaignResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DeletePredictiveDialingCampaign", params, headers=headers) response = json.loads(body) model = models.DeletePredictiveDialingCampaignResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DeleteStaff(self, request): """删除坐席信息 :param request: Request instance for DeleteStaff. :type request: :class:`tencentcloud.ccc.v20200210.models.DeleteStaffRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DeleteStaffResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DeleteStaff", params, headers=headers) response = json.loads(body) model = models.DeleteStaffResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeAICallExtractResult(self, request): """获取 AI 通话内容提取结果。 :param request: Request instance for DescribeAICallExtractResult. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeAICallExtractResultRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeAICallExtractResultResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeAICallExtractResult", params, headers=headers) response = json.loads(body) model = models.DescribeAICallExtractResultResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeActiveCarrierPrivilegeNumber(self, request): """查询生效运营商白名单规则 :param request: Request instance for DescribeActiveCarrierPrivilegeNumber. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeActiveCarrierPrivilegeNumberRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeActiveCarrierPrivilegeNumberResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeActiveCarrierPrivilegeNumber", params, headers=headers) response = json.loads(body) model = models.DescribeActiveCarrierPrivilegeNumberResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeAutoCalloutTask(self, request): """查询自动外呼任务详情 :param request: Request instance for DescribeAutoCalloutTask. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeAutoCalloutTaskRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeAutoCalloutTaskResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeAutoCalloutTask", params, headers=headers) response = json.loads(body) model = models.DescribeAutoCalloutTaskResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeAutoCalloutTasks(self, request): """批量查询自动外呼任务 :param request: Request instance for DescribeAutoCalloutTasks. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeAutoCalloutTasksRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeAutoCalloutTasksResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeAutoCalloutTasks", params, headers=headers) response = json.loads(body) model = models.DescribeAutoCalloutTasksResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeCCCBuyInfoList(self, request): """获取用户购买信息列表 :param request: Request instance for DescribeCCCBuyInfoList. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeCCCBuyInfoListRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeCCCBuyInfoListResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeCCCBuyInfoList", params, headers=headers) response = json.loads(body) model = models.DescribeCCCBuyInfoListResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeCallInMetrics(self, request): """获取呼入实时数据统计指标 :param request: Request instance for DescribeCallInMetrics. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeCallInMetricsRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeCallInMetricsResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeCallInMetrics", params, headers=headers) response = json.loads(body) model = models.DescribeCallInMetricsResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeCarrierPrivilegeNumberApplicants(self, request): """查询单状态 :param request: Request instance for DescribeCarrierPrivilegeNumberApplicants. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeCarrierPrivilegeNumberApplicantsRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeCarrierPrivilegeNumberApplicantsResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeCarrierPrivilegeNumberApplicants", params, headers=headers) response = json.loads(body) model = models.DescribeCarrierPrivilegeNumberApplicantsResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeChatMessages(self, request): """获取指定服务记录文本聊天内容，需要先使用查询在线客服记录（DescribeIMCdrs） API 获取服务记录 SessionId。 文本聊天记录只保存了 1 年内的，1 年之前会自动清理。 :param request: Request instance for DescribeChatMessages. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeChatMessagesRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeChatMessagesResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeChatMessages", params, headers=headers) response = json.loads(body) model = models.DescribeChatMessagesResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeCompanyList(self, request): """查询公司资质申请列表 :param request: Request instance for DescribeCompanyList. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeCompanyListRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeCompanyListResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeCompanyList", params, headers=headers) response = json.loads(body) model = models.DescribeCompanyListResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeExtension(self, request): """获取话机信息 :param request: Request instance for DescribeExtension. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeExtensionRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeExtensionResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeExtension", params, headers=headers) response = json.loads(body) model = models.DescribeExtensionResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeExtensions(self, request): """查询话机列表信息 :param request: Request instance for DescribeExtensions. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeExtensionsRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeExtensionsResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeExtensions", params, headers=headers) response = json.loads(body) model = models.DescribeExtensionsResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeIMCdrList(self, request): """获取包括全媒体和文本会话两种类型的服务记录。 :param request: Request instance for DescribeIMCdrList. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeIMCdrListRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeIMCdrListResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeIMCdrList", params, headers=headers) response = json.loads(body) model = models.DescribeIMCdrListResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeIMCdrs(self, request): """获取包括全媒体和文本会话两种类型的服务记录。 :param request: Request instance for DescribeIMCdrs. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeIMCdrsRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeIMCdrsResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeIMCdrs", params, headers=headers) response = json.loads(body) model = models.DescribeIMCdrsResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeIvrAudioList(self, request): """查询IVR音频文件列表信息 :param request: Request instance for DescribeIvrAudioList. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeIvrAudioListRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeIvrAudioListResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeIvrAudioList", params, headers=headers) response = json.loads(body) model = models.DescribeIvrAudioListResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeNumbers(self, request): """查询号码列表 :param request: Request instance for DescribeNumbers. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeNumbersRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeNumbersResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeNumbers", params, headers=headers) response = json.loads(body) model = models.DescribeNumbersResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribePSTNActiveSessionList(self, request): """获取当前正在通话的会话列表 :param request: Request instance for DescribePSTNActiveSessionList. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribePSTNActiveSessionListRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribePSTNActiveSessionListResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribePSTNActiveSessionList", params, headers=headers) response = json.loads(body) model = models.DescribePSTNActiveSessionListResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribePredictiveDialingCampaign(self, request): """查询预测式外呼任务 :param request: Request instance for DescribePredictiveDialingCampaign. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribePredictiveDialingCampaignRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribePredictiveDialingCampaignResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribePredictiveDialingCampaign", params, headers=headers) response = json.loads(body) model = models.DescribePredictiveDialingCampaignResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribePredictiveDialingCampaigns(self, request): """查询预测式外呼任务列表 :param request: Request instance for DescribePredictiveDialingCampaigns. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribePredictiveDialingCampaignsRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribePredictiveDialingCampaignsResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribePredictiveDialingCampaigns", params, headers=headers) response = json.loads(body) model = models.DescribePredictiveDialingCampaignsResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribePredictiveDialingSessions(self, request): """查询预测式外呼呼叫列表 :param request: Request instance for DescribePredictiveDialingSessions. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribePredictiveDialingSessionsRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribePredictiveDialingSessionsResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribePredictiveDialingSessions", params, headers=headers) response = json.loads(body) model = models.DescribePredictiveDialingSessionsResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeProtectedTelCdr(self, request): """获取主被叫受保护的电话服务记录与录音 :param request: Request instance for DescribeProtectedTelCdr. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeProtectedTelCdrRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeProtectedTelCdrResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeProtectedTelCdr", params, headers=headers) response = json.loads(body) model = models.DescribeProtectedTelCdrResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeSkillGroupInfoList(self, request): """获取技能组信息列表 :param request: Request instance for DescribeSkillGroupInfoList. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeSkillGroupInfoListRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeSkillGroupInfoListResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeSkillGroupInfoList", params, headers=headers) response = json.loads(body) model = models.DescribeSkillGroupInfoListResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeStaffInfoList(self, request): """获取坐席信息列表 :param request: Request instance for DescribeStaffInfoList. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeStaffInfoListRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeStaffInfoListResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeStaffInfoList", params, headers=headers) response = json.loads(body) model = models.DescribeStaffInfoListResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeStaffStatusMetrics(self, request): """获取坐席实时状态统计指标 :param request: Request instance for DescribeStaffStatusMetrics. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeStaffStatusMetricsRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeStaffStatusMetricsResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeStaffStatusMetrics", params, headers=headers) response = json.loads(body) model = models.DescribeStaffStatusMetricsResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeTelCallInfo(self, request): """按实例获取电话消耗统计 :param request: Request instance for DescribeTelCallInfo. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeTelCallInfoRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeTelCallInfoResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeTelCallInfo", params, headers=headers) response = json.loads(body) model = models.DescribeTelCallInfoResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeTelCdr(self, request): """获取电话服务记录与录音 :param request: Request instance for DescribeTelCdr. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeTelCdrRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeTelCdrResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeTelCdr", params, headers=headers) response = json.loads(body) model = models.DescribeTelCdrResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeTelRecordAsr(self, request): """拉取会话录音转文本信息 :param request: Request instance for DescribeTelRecordAsr. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeTelRecordAsrRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeTelRecordAsrResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeTelRecordAsr", params, headers=headers) response = json.loads(body) model = models.DescribeTelRecordAsrResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DescribeTelSession(self, request): """获取 PSTN 会话信息 :param request: Request instance for DescribeTelSession. :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeTelSessionRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeTelSessionResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DescribeTelSession", params, headers=headers) response = json.loads(body) model = models.DescribeTelSessionResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def DisableCCCPhoneNumber(self, request): """停用号码 :param request: Request instance for DisableCCCPhoneNumber. :type request: :class:`tencentcloud.ccc.v20200210.models.DisableCCCPhoneNumberRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.DisableCCCPhoneNumberResponse` """ try: params = request._serialize() headers = request.headers body = self.call("DisableCCCPhoneNumber", params, headers=headers) response = json.loads(body) model = models.DisableCCCPhoneNumberResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def HangUpCall(self, request): """挂断电话 :param request: Request instance for HangUpCall. :type request: :class:`tencentcloud.ccc.v20200210.models.HangUpCallRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.HangUpCallResponse` """ try: params = request._serialize() headers = request.headers body = self.call("HangUpCall", params, headers=headers) response = json.loads(body) model = models.HangUpCallResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def ModifyCompanyApply(self, request): """修改公司资质申请，只能修改状态为驳回或待审核的申请单。（1、首次使用接口，建议先在云联络中心控制台查看各个资料模板:https://console.cloud.tencent.com/ccc/enterprise/update。2、参数中图片Url建议使用腾讯云Cos存储的临时链接） :param request: Request instance for ModifyCompanyApply. :type request: :class:`tencentcloud.ccc.v20200210.models.ModifyCompanyApplyRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.ModifyCompanyApplyResponse` """ try: params = request._serialize() headers = request.headers body = self.call("ModifyCompanyApply", params, headers=headers) response = json.loads(body) model = models.ModifyCompanyApplyResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def ModifyExtension(self, request): """修改话机账号(绑定技能组、绑定坐席账号) :param request: Request instance for ModifyExtension. :type request: :class:`tencentcloud.ccc.v20200210.models.ModifyExtensionRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.ModifyExtensionResponse` """ try: params = request._serialize() headers = request.headers body = self.call("ModifyExtension", params, headers=headers) response = json.loads(body) model = models.ModifyExtensionResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def ModifyOwnNumberApply(self, request): """修改客户自携号码审批单 :param request: Request instance for ModifyOwnNumberApply. :type request: :class:`tencentcloud.ccc.v20200210.models.ModifyOwnNumberApplyRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.ModifyOwnNumberApplyResponse` """ try: params = request._serialize() headers = request.headers body = self.call("ModifyOwnNumberApply", params, headers=headers) response = json.loads(body) model = models.ModifyOwnNumberApplyResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def ModifyStaff(self, request): """修改客服账号 :param request: Request instance for ModifyStaff. :type request: :class:`tencentcloud.ccc.v20200210.models.ModifyStaffRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.ModifyStaffResponse` """ try: params = request._serialize() headers = request.headers body = self.call("ModifyStaff", params, headers=headers) response = json.loads(body) model = models.ModifyStaffResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def ModifyStaffPassword(self, request): """修改座席的密码 :param request: Request instance for ModifyStaffPassword. :type request: :class:`tencentcloud.ccc.v20200210.models.ModifyStaffPasswordRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.ModifyStaffPasswordResponse` """ try: params = request._serialize() headers = request.headers body = self.call("ModifyStaffPassword", params, headers=headers) response = json.loads(body) model = models.ModifyStaffPasswordResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def PausePredictiveDialingCampaign(self, request): """暂停预测式外呼任务 :param request: Request instance for PausePredictiveDialingCampaign. :type request: :class:`tencentcloud.ccc.v20200210.models.PausePredictiveDialingCampaignRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.PausePredictiveDialingCampaignResponse` """ try: params = request._serialize() headers = request.headers body = self.call("PausePredictiveDialingCampaign", params, headers=headers) response = json.loads(body) model = models.PausePredictiveDialingCampaignResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def ResetExtensionPassword(self, request): """重置话机注册密码 :param request: Request instance for ResetExtensionPassword. :type request: :class:`tencentcloud.ccc.v20200210.models.ResetExtensionPasswordRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.ResetExtensionPasswordResponse` """ try: params = request._serialize() headers = request.headers body = self.call("ResetExtensionPassword", params, headers=headers) response = json.loads(body) model = models.ResetExtensionPasswordResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def ResumePredictiveDialingCampaign(self, request): """恢复预测式外呼任务 :param request: Request instance for ResumePredictiveDialingCampaign. :type request: :class:`tencentcloud.ccc.v20200210.models.ResumePredictiveDialingCampaignRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.ResumePredictiveDialingCampaignResponse` """ try: params = request._serialize() headers = request.headers body = self.call("ResumePredictiveDialingCampaign", params, headers=headers) response = json.loads(body) model = models.ResumePredictiveDialingCampaignResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def StopAutoCalloutTask(self, request): """停止自动外呼任务 :param request: Request instance for StopAutoCalloutTask. :type request: :class:`tencentcloud.ccc.v20200210.models.StopAutoCalloutTaskRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.StopAutoCalloutTaskResponse` """ try: params = request._serialize() headers = request.headers body = self.call("StopAutoCalloutTask", params, headers=headers) response = json.loads(body) model = models.StopAutoCalloutTaskResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def UnbindNumberCallOutSkillGroup(self, request): """解绑号码外呼技能组 :param request: Request instance for UnbindNumberCallOutSkillGroup. :type request: :class:`tencentcloud.ccc.v20200210.models.UnbindNumberCallOutSkillGroupRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.UnbindNumberCallOutSkillGroupResponse` """ try: params = request._serialize() headers = request.headers body = self.call("UnbindNumberCallOutSkillGroup", params, headers=headers) response = json.loads(body) model = models.UnbindNumberCallOutSkillGroupResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def UnbindStaffSkillGroupList(self, request): """解绑坐席所属技能组 :param request: Request instance for UnbindStaffSkillGroupList. :type request: :class:`tencentcloud.ccc.v20200210.models.UnbindStaffSkillGroupListRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.UnbindStaffSkillGroupListResponse` """ try: params = request._serialize() headers = request.headers body = self.call("UnbindStaffSkillGroupList", params, headers=headers) response = json.loads(body) model = models.UnbindStaffSkillGroupListResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def UpdateCCCSkillGroup(self, request): """更新技能组 :param request: Request instance for UpdateCCCSkillGroup. :type request: :class:`tencentcloud.ccc.v20200210.models.UpdateCCCSkillGroupRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.UpdateCCCSkillGroupResponse` """ try: params = request._serialize() headers = request.headers body = self.call("UpdateCCCSkillGroup", params, headers=headers) response = json.loads(body) model = models.UpdateCCCSkillGroupResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def UpdatePredictiveDialingCampaign(self, request): """任务未启动前，更新预测式外呼任务。 :param request: Request instance for UpdatePredictiveDialingCampaign. :type request: :class:`tencentcloud.ccc.v20200210.models.UpdatePredictiveDialingCampaignRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.UpdatePredictiveDialingCampaignResponse` """ try: params = request._serialize() headers = request.headers body = self.call("UpdatePredictiveDialingCampaign", params, headers=headers) response = json.loads(body) model = models.UpdatePredictiveDialingCampaignResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e)) def UploadIvrAudio(self, request): """上传IVR中使用的音频文件，每日上传文件限制50个。（参数中音频文件Url建议使用腾讯云Cos存储的临时链接） :param request: Request instance for UploadIvrAudio. :type request: :class:`tencentcloud.ccc.v20200210.models.UploadIvrAudioRequest` :rtype: :class:`tencentcloud.ccc.v20200210.models.UploadIvrAudioResponse` """ try: params = request._serialize() headers = request.headers body = self.call("UploadIvrAudio", params, headers=headers) response = json.loads(body) model = models.UploadIvrAudioResponse() model._deserialize(response["Response"]) return model except Exception as e: if isinstance(e, TencentCloudSDKException): raise else: raise TencentCloudSDKException(type(e).__name__, str(e))